Are you stuck with a clunky travel platform? Feeling suffocated by inefficiency? Imagine your employees are on a business trip, and everything’s going smoothly until they need to modify their itinerary. They open their travel app, and it’s a troublesome maze—menus within menus, slow loading times, and limited functionality. The complexity of Concur solutions often outweighs their benefits, leading to user dissatisfaction.
Needless to say, companies deserve a smoother, more intuitive experience. One that lets employees focus on business trips without the added stress of wrestling with a cumbersome system. If Concur issues impact your productivity, it’s time for a switch.
With a modern travel management platform, booking flights, hotels, and car rentals is easy and time-saving. The best systems offer seamless automation and a vast inventory, making it easy to find what you need when you need it. Need to change your flight timings? It should take seconds, not an eternity!
With a modern travel management platform, booking flights, hotels, and car rentals is easy and time-saving. The best systems offer seamless automation and a vast inventory, making it easy to find what you need when you need it. Need to change your flight timings? Last-minute changes in travel? It should take seconds, not an eternity!
Moreover, with the right platform, you can manage expenses effortlessly with real-time insights and automatic expense tracking. It should also simplify your travel payments so you can make purchases in a jiffy.
Is Concur the Right Travel Management Platform for You?Â
Concur Solutions is a long-established leader in travel and expense management software. It provides an array of services, including an online booking tool and travel risk management. Despite its comprehensive offerings, users have encountered several recurring issues with the platform.
Some of the major drawbacks include:
1. Clunky Interface & Not Easy to Use
Many users find Concur’s interface complicated and not user-friendly, making it difficult to navigate and complete tasks efficiently. Users report that submitting expense reports can be time-consuming, as each receipt must be attached individually rather than in bulk. Multiple clicks and associated loading times further slow down the process, sometimes extending it to several hours.
2. Slow Customer Support at Extra Cost
Users often report delays in receiving assistance from customer support, which can be frustrating when urgent issues arise during travel. Customer support can be chargeable. (as high as $25 per call). Further, they charge a high fee for providing support outside of business hours.
3. High Implementation & Annual Fees
Concur fee starts from $3000 for Standard and $15000 for Professional plans. This can be expensive, especially for small and medium-sized businesses. The cost of implementation, maintenance, and additional modules can add up.They charge annual subscription fees as well.
4. Pay Separately for Every Service with Concur
With Concur, businesses must pay separately for different services, including customer support and approval workflows. This often results in a higher overall cost depending on the number and type of services selected.
5. Group Booking for Corporate Travel Is Unavailable
Concur does not provide an option to book trips for groups. This limitation requires businesses to book separate trips manually or seek alternative solutions. This hurdle increases administrative workload and complicates the coordination of corporate travel logistics.
6. Limited Customization
The platform’s limited customization flexibility can be a drawback for companies with unique travel and expense management needs.
7. Integration Challenges
Integrating Concur with other existing systems and software can be challenging and time-consuming, leading to potential disruptions in workflow.
8. Complicated Approval Process
The approval workflows in Concur can be cumbersome and time-consuming, leading to delays in expense report processing and reimbursement.
What Are You Missing Out On? (Hint: It’s Not Limited to Seamless Bookings and Instant Savings!)
If you’re still navigating the complexities of Concur solutions, you might not realize the full range of benefits you’re overlooking. The difference between a cumbersome system and a sleek, modern solution, such as itilite, can be like night and day.Â
Sometimes, the tools we’re accustomed to can limit our potential, subtly holding us back from a smoother, more efficient travel experience. The simplest upgrades can often unlock efficiency and ease.
Suggested Read:
Why Choose itilite over concur
Here’s a glimpse of what you might be missing:
1. Ultra Savings: Slash Transaction Fees by 60% and Enjoy Zero Setup Costs
The cost of Concur solutions can concern small and medium organizations with tight budgets. By choosing a modern travel management platform, you can enjoy up to 60% lower transaction fees and start using the system with no setup costs.Â
2. Get the Best NDC and GDS Airline Content in the Same Search
Tired of juggling multiple sources for your travel needs in Concur solutions? Our platform integrates NDC (New Distribution Capability) and GDS (Global Distribution System) airline content into a seamless search. This ensures you have access to the most comprehensive and up-to-date flight options available, all in one place.
3. Change Travel Platforms with Zero Hiccups
Transitioning to a new platform shouldn’t be a headache. With our service, you can switch to itilite without any disruptions. Enjoy a smooth, hassle-free migration that lets you hit the ground running.
4. Get Free Contracting as a Service for Corporate Rates
Secure the best corporate rates without the usual contracting hassles. Our platform offers contracting services, ensuring you get competitive rates. That too at no additional cost!
5. Work with Account Managers You’ll Love
Exceptional service starts with exceptional people. Our dedicated account managers are committed to providing support that’s not only efficient but also genuinely pleasant. Enjoy personalized assistance from professionals who understand your needs and are ready to help at every step.
But wait, there’s more!
What Makes itilite Stand Out? Your Ultimate Travel Management Game-Changer
Seamless User Experience: Effortless Navigation and Quick Adoption
itilite is a clutter-free and intuitive business travel management platform for effortless navigation and swift adoption. Setting up an account and making bookings is a breeze, even for new users, eliminating any steep learning curve. This ease of use ensures all employees can seamlessly integrate the tool into their daily routines.
Conversely, many find that Concur solutions are not as easy to use for many businesses. Â
Slick Expense Management: No Minimum Commitment
Easy expense management is essential for business travelers because who has time for endless paperwork when attending meetings? With streamlined processes, you can focus on closing deals, not chasing receipts.
How Will itilite Reduce Your Hassles?
97% OCR Accuracy
Overcome the Concur challenges affecting your travel management efficiency. Enjoy precise receipt scanning and processing without manual data entry.
Customized Reports
Concur solutions require additional setup and charges to provide you with detailed reports. However, with itilite, you get comprehensive customized reports and actionable insights free of additional cost.
Unused Flight Credit Management
Effortlessly track and manage unused flight credits through reports to maximize savings.
Faster Reimbursements
Reimbursement challenges are common with problems in Concur solutions. With itilite, you speed up your reimbursements by 5 times.Â
Effortless ACH Transfers
Streamline your process and fix those persistent Concur issues. Handle payments with just a few clicks.
Price Drop Rebooking
Automatically re-book flights whenever prices drop, ensuring cost savings without disrupting the traveler’s experience.
Travel Incentives
Share a part of savings with employees if they spend less than the budget while making bookings. This encourages smarter travel choices while rewarding cost-saving behavior.
Automated Insights on Spending Gaps
Use itilite Mastermind, a virtual travel consultant, to find out gaps in your travel program and boost savings.
Exceptional Value for Money: 60% Cheaper Than Your Travel Agent
Why pay more when you can save significantly? itilite offers up to 60% lower costs compared to traditional travel agents. At just $10 per trip, we deliver unbeatable value without compromising on quality. Plus, by using the itilite wallet, you can cut your costs even further to just $7 per trip. Now that’s a deal you can’t afford to miss!
Lightning-Fast Customer Support: We’ve Got Your Back 24/7
When you need help, you want it now. itilite delivers unrivaled human support with a guaranteed 30-second response time. Your travel queries and issues are resolved promptly through calls, chats, or emails. With us, you’re never left waiting—just quick, effective solutions to keep your travels on track.
On the contrary, if you are using Concur solutions, you would still be paying an extravagant amount just to solve your travel issues outside of business hours. It’s time you restrict Concur challenges from dictating your travel management experience any longer.
Suggested Read:
Top 10 Features of itilite T&E Software
Simplified Hotel Payments: Eliminate Transaction Hassles
Wave farewell to payment headaches with our frictionless payment system, itilite corporate cards. Not only do you get up to 2.5% cashback on every transaction, but you also enjoy automatic reconciliation of travel and card statements. Plus, you can issue unlimited physical or virtual cards as needed.
The best part? We’ve completely eliminated the need for a tedious credit card authorization process at hotels. You see, it’s not just about easier payments—it’s about smarter, more rewarding travel management.
Global Reach: Serving 500+ Customers Across 10 Countries
Join a growing network of satisfied clients. itilite proudly serves over 500 customers across 10 countries, providing top-tier travel management solutions wherever you are.
Top-Notch Compliance: 97% Policy Adherence Achieved
Keep your travel policies in check with ease. With itilite, adjusting your policies is as simple as a few clicks, and changes are applied instantly. Enjoy a stellar 97% compliance rate, ensuring your travel stays on track and within budget without the usual hassle. It’s like having a travel manager who always has your back, minus the fuss.
You Should be Ready for the Switch!
These features make managing your travel and expenses straightforward, efficient, and surprisingly easy. So, why continue letting problems in SAP Concur affect your travel management experience? Streamline your process and fix those persistent Concur issues.Â
Now is the perfect time to change to itilite from Concur Solutions if you haven’t already done so.Â
With itilite, you gain access to unparalleled savings, a user-friendly interface, and seamless expense management, all designed to make your travel experience smoother and more cost-effective.
Plus, the platform is so user-friendly you’ll wonder how you managed without it. Access a corporate travel management experience that’s not just smart but downright delightful.
Curious about the itilite difference? Book a free demo today and experience the benefits firsthand to decide if itilite is the perfect fit.
