Imagine you’re planning a business trip. You want quick bookings, easy changes, and reliable support—but which platform is better, Amex GBT or TravelPerk? What if your flight gets canceled last minute? Or if you need to extend your stay? These situations call for a travel management solution that’s flexible, responsive, and cost-effective.
Amex GBT, known for its solid corporate support and global reach, caters to companies needing robust services and personalized assistance. Meanwhile, TravelPerk appeals with its flexibility, user-friendly booking, and a high focus on traveler autonomy. Both Amex vs TravelPerk have unique strengths—but which one fits your needs better? Is there a better option than these 2 in the market?
Read this blog to know more about the features, benefits and reviews so that you can make the right decision for your company.
Amex GBT Overview
American Express Global Business Travel offers comprehensive travel management services for businesses. With Amex GBT, companies can easily book flights, hotels, and car rentals from a large global inventory, helping employees travel smoothly. The platform’s AI tools optimize costs by tracking expenses and finding savings through features like automated price checks.
Amex GBT also provides 24/7 support, so travelers get help anytime, anywhere. Additionally, Amex GBT’s analytics give companies valuable insights into their travel spending. This makes it easier to manage budgets and streamline processes.
Key Features of Amex GBT :
1. Booking and Saving
Amex GBT provides access to an extensive inventory of flights, hotels, and rentals, making booking convenient. It also helps companies save by finding lower prices through automated rebooking and tracking unused tickets. Amex vs Travelperk both have a comparable mix of flexibility, control, and cost efficiency.
2. Duty of Care
TravelPerk travel alternative, Amex GBT prioritizes traveler safety by monitoring global events and providing real-time alerts. In case of emergencies or travel disruptions, it offers immediate support to help employees stay safe.
3. Traveler Care
24/7 support is available for travelers needing assistance with itinerary changes, cancellations, or unexpected issues. Amex GBT ensures help is always accessible, no matter the time or location.
4. Expense Management
The platform simplifies expense tracking by automatically logging travel expenses, making reporting and reimbursements faster. Companies can set budget controls to manage costs effectively.
5. Data Analytics & Reporting
TravelPerk travel alternative, Amex GBT provides detailed insights on travel spending. It helps companies identify trends and optimize their travel budget. This data enables smarter, more cost-effective travel planning. When looking at Amex vs TravelPerk, companies need to weigh flexibility against analytics capabilities.
Amex GBT: User Review
Highlights
“It helps travelers to have better travel plans like we can have flights booking or hotel booking. It helps travelers to enhance their travel plan. The best thing is that we can get 24/7 support from them and can clear any doubts if any on your travel program.”
– User Review on G2
Dislikes
“Some of the technologies they prefer to use are outdated, and it has been a lengthy process to align our processes with their own.”
– User Review on G2
TravelPerk Overview
TravelPerk is a business travel platform that simplifies travel booking, expense management, and policy compliance for companies. It offers an extensive range of travel options through partners like Expedia, Airbnb, and Trainline, all in one place for quick booking. Plus, customizable expense reports provide insights to help companies analyze and continually optimize travel spend.
Amex alternative, TravelPerk also helps companies reclaim VAT automatically and offset carbon emissions through GreenPerk. This makes TravelPerk an efficient tool for modern business travel management.
Key Features of TravelPerk:
1. 24/7 Support
You can get help from live support agents with a fast response time. This quick access to real human assistance ensures immediate solutions to any issues. The Amex vs TravelPerk choice often comes down to budget flexibility and support preferences.
2. FlexiPerk
You can cancel any booking—flight, hotel, car, or train—up to two hours before departure and receive eighty percent of the cost back. FlexiPerk provides flexibility for last-minute changes without losing most of your travel investment.
3. Online Booking
Use an all-in-one booking tool to search and reserve flights, hotels, trains, and more from providers like Expedia. Amex alternative, TravelPerk brings a wide selection together, making it easier to find the best options in one place.
4. VAT Recovery
You can reclaim VAT on eligible expenses. This can save up to 25% on annual business travel costs. This automated VAT recovery simplifies the process and helps companies cut expenses.
5. Risk Management
The TravelCare tool offers real-time updates on local disruptions, health alerts, and crisis situations. Travelers are informed immediately of any risks at their location.
6. GreenPerk
Offset all carbon emissions from business travel by contributing to globally certified environmental projects. GreenPerk supports sustainable travel, allowing businesses to reduce their carbon footprint.
TravelPerk: User Review
Highlights
“Good choice of hotels, train, and flight options on an easy to navigate dashboard and provides easy mobile option to submit expenses.”
Dislikes
“We’ve encountered a few instances where our preferred lodging or airfare options weren’t available through TravelPerk. Additionally, when booking through the platform, the absence of an option to secure refundable flights has posed a challenge.
Consequently, we’ve had to resort to cancellations, receiving credits with various airlines instead. Fortunately, given our frequent travel volume, rebooking is generally feasible, albeit introducing a layer of complexity to the process.”
TravelPerk and Amex Alternative: itilite
If you are not satisfied with the features of TravelPerk vs Amex GBT, you can consider itilite. itilite is a robust travel management solution that can provide you with cost savings, convenience and safety. While comparisons like Amex vs TravelPerk highlight certain strengths, itilite offers a more comprehensive approach.
Key Features of itilite :
- Customizable, Real-Time Travel Reports : Track all travel metrics in real time with over 100 pre-built reports or create your own custom reports—free of charge.
- 24/7 Premium Support for Travelers : Travelers enjoy 24/7 support across call, chat, and email, with 30-second response times and proactive trip checks.
- Centralized Travel Payments : Simplify payments by enabling the company to cover all bookings directly, eliminating the need for employee out-of-pocket spending.
- One-Time Virtual Cards : Use single-use virtual cards with booking-specific limits to ensure secure payments and prevent overcharges.
- 1.5% Cashback on All Card Transactions : Earn straightforward 1.5% cashback on all card transactions, credited directly to the company account.
- Employee Savings Incentives : Encourage cost-effective bookings by sharing savings with employees who choose options under the suggested budget.
- Automatic Re-Booking at Lower Prices : Automatically re-book flights if prices drop, securing the same seat, flight, and cabin without hassle.
- Unused Flight Credits Management : Maximize every dollar spent by applying unused flight credits from canceled trips to future bookings.
- Negotiated Rates at No Extra Cost : Benefit from complimentary rate negotiations to add better deals to your booking options.
Are You Ready to SuperCharge Your Travel Management?
Amex and TravelPerk travel alternative, itilite is the perfect solution for small and medium businesses. The app’s user-friendly design ensures effortless navigation, making booking travel and filing expenses as easy as using your favorite app. You’re also rewarded for smart travel decisions, like booking early or selecting cost-effective options, helping you save while earning.
Moreover, by adding your airline and hotel membership numbers, you can easily collect reward points on every booking, maximizing your benefits. In addition, with 24/7 support, you can connect with the live agents within 30 seconds via call or chat.
If you’re looking for an effective alternative to Amex vs TravelPerk, itilite combines ease of use with significant savings, making it a strong choice for businesses.
Book a free demo with us to know more!
