In today’s fast-paced business environment, organizations prioritize effective travel management solutions to streamline their operations and ensure cost efficiency. Two of the most prominent players in this field are SAP Concur and TravelPerk, each offering a comprehensive set of tools to manage travel expenses, bookings, and policy enforcement.
If you’re evaluating which one to choose for your business, you’ll want to consider key factors. You should look for functionality, ease of use, integrations, and cost. In this comparison of Concur vs TravelPerk, we’ll explore each platform’s core offerings, unique features, and pricing to help you decide which solution aligns best with your company’s needs.
TravelPerk Overview
TravelPerk is a cloud-based travel management platform designed to simplify the travel booking and expense management process for businesses. Founded in 2015, it has quickly gained traction, particularly among small—to medium-sized businesses looking for a straightforward, user-friendly platform to manage business travel.
TravelPerk allows companies to book flights, hotels, and car rentals with flexibility, providing centralized control over travel policies and expenses. TravelPerk’s main strength lies in its extensive travel options. Its wide inventory of travel options and seamless booking experience makes it one of the top alternatives to Concur for companies that want a more modern, intuitive travel booking tool without the complexity of traditional enterprise solutions.
Key Features of Travel Perk
- Comprehensive Travel Inventory : TravelPerk offers an extensive catalog of travel options, with direct access to flights, hotels, and car rentals. This makes it easy for users to find the most suitable options within their travel policies.
- Flexible Booking Policies : The platform allows for highly customizable travel policies. This allows administrators to set parameters around booking approvals, budget limits, and preferred providers.
- Expense and Invoicing Management : TravelPerk simplifies expense management with automatic invoicing and expense reporting, reducing administrative tasks associated with tracking travel expenses.
- 24/7 Customer Support : With round-the-clock support, TravelPerk ensures that business travelers have assistance available whenever needed, making it ideal for organizations with a global presence.
- Sustainable Travel Options : TravelPerk’s GreenPerk initiative enables companies to offset their carbon footprint, allowing them to make more environmentally responsible travel choices.
- Travel Flexibility : With the FlexiPerk feature, TravelPerk users can cancel trips at any time and receive an 80% refund. Many businesses find this feature helpful for managing unexpected changes.
TravelPerk User Reviews
There has been both positive and negative feedback for the TravelPerk platform. For companies evaluating Concur vs TravelPerk, mentioned below are some of the user feedbacks on the G2 Platform:
Positive reviews
“TravelPerk allows employees of organizations to search for and book business-related transportation (flights, trains, rental cars) as well as accommodations, and to even book it with business payment methods (corporate card) and make it easy on the back-end to have the billing/payment shared with an organization’s accounting department. It’s a pretty comprehensive business travel solution for organizations with employees that often need to travel domestically or internationally and allows operations people to set cost limits so cost-effective booking is easy for staff. “
Negative Reviews
“This app makes you feel like TravelPerk is just a scam. They promote as a digital solution but the app and website barely work. Have to go search airline websites to find what I want and then reach out to customer service to book manually because they don’t show those fares. Tons of issues when you arrive at the hotel because the credit card isnt accepted. When you reach out to support the support is slow and their solution is to do everything for you versus fix the app. They are way in over their head and it shows. Just read the reviews of the app on Google Play. Works great for corporate travel managers but just pisses off employees. I’ve used many travel booking sites and this is the worst ever. Save your employees the hassle and look elsewhere.”
Concur Overview
Developed by SAP, Concur is one of the most established travel and expense management solutions available today. Known for its robust functionality and seamless integration with the SAP ecosystem, Concur has become a go-to solution, especially for large enterprises managing travel booking, expense reporting, and compliance in one platform.
Concur is renowned for its flexibility, allowing companies to tailor the platform to fit their unique travel policies and financial requirements.
Regarding TravelPerk vs Concur cost, Concur’s structure is typically tailored for larger organizations with more complex needs, making it a bit pricier. However, for companies requiring deeper compliance features and extensive integrations, Concur’s added expense might be justified.
Key Features of Concur
- Advanced Reporting and Analytics : Concur offers a suite of reporting tools that provides deep insights into travel spend. Thus, helping finance teams identify patterns, optimize budgets, and enforce policy compliance.
- Automated Compliance and Approval Workflows : Concur enables companies to enforce strict compliance by automating the approval process according to predefined policies. This feature is valuable for organizations with complex approval structures.
- Global Reach and Localization : As a global platform, Concur supports multiple languages and currencies. Hence, making it an ideal choice for companies with international operations.
- Integration with SAP ERP : Concur integrates seamlessly with SAP’s enterprise resource planning (ERP) suite. Thus, allowing businesses to streamline expense reporting and financial management across the organization.
- Audit and Risk Management : Concur’s Audit Service helps organizations maintain compliance by auditing expenses and identifying potential fraud or policy violations.
SAP Concur User Feedback
SAP concur has garnered both positive and negative user feedback. As per G2 reviews, below are the positive and negative reviews as per SAP concur users:
Positive Reviews
“I like that SAP Concur makes it easy to track expenses for cross charge to Head account and submit receipts, and get quick approvals after same time of submission. It saves time and keeps everything organized in one place with one link one account.”
Negative Reviews
“SAP Concur can be slow, especially during busy times. Adding receipts can also be a bit tedious. Improving these areas would help a lot. Additionally, once a request is approved, there should be no need to send another notification to the approver. It would be better if they only received one notification after the initial approval.”
Concur vs TravelPerk vs itilite
When considering Concur vs TravelPerk, both platforms have their unique advantages. Concur is highly suited for large organizations that require in-depth reporting, compliance management, and a high level of customization. TravelPerk, on the other hand, appeals to small and medium-sized businesses looking for a user-friendly and flexible platform with extensive booking options and sustainability initiatives.
However, when analyzing TravelPerk vs Concur cost, TravelPerk tends to offer more flexible pricing structures. These are suited to small and medium businesses, while Concur may require a larger investment to unlock its full set of enterprise-level features. For businesses that need both simplicity and cost-efficiency, TravelPerk might be more economical.
However, while comparing Concur vs TravelPerk, itilite emerges as one of the excellent alternatives to Concur due to its balanced approach. It offers both robust travel and expense management features while remaining user-friendly and cost-effective.
The itilite flexible travel policies, cost-optimization tools, and personalized booking recommendations provide businesses with a comprehensive solution that neither Concur vs TravelPerk can fully match.
Key Features of itilite
User-Friendly Interface
itilite is celebrated for its straightforward, user-friendly interface. Thus, making it easy for employees to book travel, submit expenses, and comply with company policies. This simplicity offers a key advantage over Concur vs TravelPerk, whose feature-rich design can feel overwhelming.
AI-Driven Insights and Recommendations
itilite leverages artificial intelligence to analyze travel data. Therefore, delivering actionable insights that help businesses optimize their travel spending. These AI-driven recommendations make it easier to identify cost-saving opportunities. Thus, distinguishing itilite from SAP Concur, which leans more on manual reporting with less automation.
Customizable Policy Management
itilite offers highly customizable policy management, enabling businesses to create tailored travel policies to suit their unique needs. This flexibility provides organizations with greater control compared to TravelPerk, which can be more rigid in policy enforcement.
Clear, Transparent Pricing
Unlike Navan and SAP Concur, itilite provides clear and upfront pricing with no hidden fees, making it an affordable option for businesses of all sizes. This transparency ensures companies are fully aware of their costs, avoiding the unexpected expenses sometimes encountered with Navan or Concur.
24/7 Customer Support
itilite offers 24/7 customer support, guaranteeing that businesses receive prompt assistance whenever needed. Support is available via chat, email, even outside regular business hours and on weekends. This enhances the user experience significantly, especially when compared to TravelPerk, where some users report slower response times.
Effortless Integration
itilite integrates seamlessly with existing financial and HR systems. Therefore, making it easy for businesses to unify travel and expense data into a single workflow. While both TravelPerk and SAP Concur offer integration options, itilite provides a smoother, less complex experience.
Why itilite Stands Out with Concur vs TravelPerk
While Concur and TravelPerk each have their strengths, itilite provides a versatile alternative that is tailored to meet the needs of companies. For companies looking for an affordable, intuitive tool, it is one of the feature-rich platform. Its focus is on optimizing both travel and expense management. Both of these combined with its AI-powered booking recommendations and user-friendly interface. Hence, making it a preferred choice for businesses of all sizes.
For businesses that prioritize ease of use, cost savings, and streamlined operations, itilite is a solution worth considering over both Concur and TravelPerk. It offers the perfect balance of functionality, flexibility, and affordability, making it an ideal choice for organizations looking to simplify and optimize their corporate travel management processes.
To know more about itilite, book a free demo now!
