Selecting the right platform can make a significant difference when managing corporate travel. It helps streamline operations and improve employee satisfaction. SAP Concur and Corporate Travel Management (CTM) are two leading solutions in the corporate travel management space. Both offer a range of features designed to simplify travel booking, expense tracking, and policy compliance. However, businesses often compare Concur vs CTM to identify the ideal fit for their needs.
While both solutions provide robust functionality, choosing the right one depends on various factors, such as usability, features, cost-effectiveness, and integration capabilities. To make this decision easier, we’ll explore the strengths and weaknesses of SAP Concur and CTM and compare Concur vs CTM comprehensively. Additionally, we’ll look into Concur alternatives to help you evaluate which solution aligns with your organizational goals.
SAP Concur Overview
SAP Concur is a widely recognized travel and expense management solution relied upon by numerous businesses globally. Renowned for its high level of customization, it is particularly well-suited for large organizations with intricate needs. When comparing Concur vs CTM, SAP Concur is a versatile tool that accommodates businesses of all sizes.
It streamlines the management of corporate travel and expenses by automating workflows and ensuring adherence to company policies. In the Concur vs CTM debate, SAP Concur is often highlighted for its comprehensive features and capacity to support large-scale enterprises effectively.
Key Features of SAP Concur
- Comprehensive Reporting : SAP Concur provides powerful reporting tools. They enable businesses to analyze spending and monitor compliance trends across the organization.
- Enhanced Compliance Controls : SAP Concur empowers organizations to create and enforce expense policies tailored to their specific needs and guidelines.
- Global Reach and Support : Leveraging its vast global network, SAP Concur simplifies expense and compliance management for companies. Its operations span multiple countries and effectively address international requirements.
- Seamless Integration with SAP : Concur integrates smoothly with other SAP solutions as a component of the SAP ecosystem. Hence, it is an excellent choice for businesses already using SAP products.
- Automated Expense Management : SAP Concur streamlines expense management by automating tasks. These include importing credit card transactions and digitizing receipts, ensuring a faster and more efficient reimbursement process for employees.
Despite its extensive features, some businesses explore SAP Concur alternatives due to its high implementation costs and the complexity of learning the system.
SAP Concur User Reviews
Multiple reviews, both positive and negative, have been posted on the G2 platform for SAP Concur.
Positive reviews
“Concur provides solutions for Travel, Vendor, Invoice and other areas which makes it more viable then other tools which are dedicated for just one area. It’s really very easy to create and manage expenses with Concur. It creates Expense Reports, Invoices, Purchase Orders, Inventory Management etc. Customer support is also good which provides solutions to problems quickly. It’s easier to set up. I use it everyday.”
Negative reviews
“Some negatives of Concur software include its potentially steep learning curve for new users, as the interface can be complex and overwhelming. Additionally, the pricing may be a concern for smaller businesses, as the subscription costs can add up, especially if additional features are needed. Users also frequently report issues with customer support response times, which can be frustrating when trying to resolve technical problems. Furthermore, integration with other systems can sometimes be challenging, leading to data inconsistencies and inefficiencies”
CTM Overview
Corporate Travel Management (CTM) is a leading global provider of innovative and personalized travel solutions for businesses of all sizes. Unlike many competitors, CTM emphasizes a highly customer-centric approach. It combines cutting-edge technology with tailored services to meet specific corporate needs. The company specializes in offering travel management solutions that streamline the booking and expense process and prioritize traveler safety, sustainability, and satisfaction.
Key Features of CTM
- Tailored Travel Solutions : CTM provides customized travel solutions based on an organization’s specific requirements. CTM ensures every aspect of travel management is tailored to fit your operational framework.
- Advanced Booking Tools : CTM’s platform includes a comprehensive booking tool that provides real-time access to flights, hotels, car rentals, and more. The tool incorporates filters to make booking efficient and compliant.
- Traveler Support : One of CTM’s standout features is its 24/7 customer support. The company provides round-the-clock assistance to travelers. Thus, ensuring issues or emergencies are handled smoothly and efficiently.
- Expense Management : CTM integrates expense tracking and reporting into its travel management system. This feature helps businesses maintain transparency and control over their travel budgets.
- Risk Management Tools : With employee safety being a top priority, CTM offers robust risk management solutions to identify, mitigate, and manage travel risks.
CTM User Reviews
There are very few reviews available on the G2 platform. They are:
Positive reviews
“Intuitive online platform, ability to add more than one destination (multiple trips), can add a secondary tier of approval for high-risk travel”
Negative reviews
“Over the last year, they have taken a turn for the worse. Our rep is always MIA and doesn’t respond or help. Might be lucky to get help after several follow up emails. After they had to do backend maintenance for 3 days, our OBT was never restored and they didn’t do much or were that concerned. We had to find a workaround solution but still was not full site. 6 months later and still no help or solution. OBT and GDS are not any better. Not full offerings and travel was getting canceled for almost everyone. So unreliable. They have caused more work and headache than there needs to be.”
Introducing itilite: The Best of Both Worlds
While SAP Concur and CTM are excellent options, itilite emerges as a strong Concur and CTM alternative. It offers advanced travel management capabilities combined with cost-effectiveness. Designed with a user-first approach, itilite simplifies the corporate travel and expense process.
Hence ensuring organizations save time, effort, and money. The itilite flexible travel policies, cost-optimization tools, and personalized booking recommendations provide businesses with a comprehensive solution that neither Concur vs CTM can fully match.
Key Features and benefits of itilite
- Simplify bookings with a self-service platform that suggests travel options during the reservation process.
- Achieve complete policy compliance using custom rules with dynamic limits that adapt based on the destination.
- Gain comprehensive visibility into spending with over 100 pre-built reports. You can also create custom ones for real-time monitoring.
- Benefit from 24/7 traveler support, offering quick responses and proactive assistance for frequent flyers.
- Centralize travel payments, eliminating the need for employees to pay upfront, as the company handles payments directly.
- Maximize savings with a 1.5% cashback on card expenses, credited as cash instead of reward points.
- Motivate employees to save by sharing cost savings when they book trips below the allocated budget.
- Automatically re-book flights at lower prices while maintaining the same seat and flight for added convenience.
- Optimize travel budgets by managing unused credits from canceled trips for future bookings.
- Unlock additional savings with newly negotiated rates provided at no extra cost, ensuring the best value.
- Implement automated policy compliance to ensure all bookings adhere to company guidelines.
- Discover hidden savings opportunities through AI-powered insights into travel expenditure.
Choose itilite Over Concur Vs CTM
In the battle of Concur vs CTM, both platforms offer commendable features. However, they fall short in terms of cost savings, ease of implementation, or comprehensive support. itilite bridges these gaps effectively. It offers a user-friendly, cost-efficient, and fast-to-implement solution that aligns with the dynamic needs of modern businesses.
By choosing itilite, you not only optimize travel management but also empower employees with a seamless travel experience. All while keeping your budgets in check. It’s not just a Concur alternative or CTM alternative; but a game-changer for your corporate travel strategy.
Make the switch to itilite today and experience the future of travel management!
Book a free demo now!
