{"id":17338,"date":"2021-07-06T06:23:04","date_gmt":"2021-07-06T06:23:04","guid":{"rendered":"https:\/\/www.itilite.com\/?p=3025"},"modified":"2025-03-20T11:48:46","modified_gmt":"2025-03-20T11:48:46","slug":"achieve-corporate-travel-policy-compliance","status":"publish","type":"post","link":"https:\/\/www.itilite.com\/blog\/achieve-corporate-travel-policy-compliance\/","title":{"rendered":"How to Achieve Corporate Travel Policy Compliance?"},"content":{"rendered":"
Business travel is back after Covid and is expected to make a complete recovery by 2025, according to GBTA<\/a>. However, corporate travel policy compliance still remains a challenge for most companies.<\/p>\n\n\n\n Employees often book travel that exceeds the company’s expense limits, making it challenging for travel managers<\/a> to optimize travel budgets. The lack of travel policy compliance further impacts the company\u2019s financial bottom line by driving up the travel budget.<\/p>\n\n\n\n Does this resonate with you? Let’s discuss the common problems of why your employees aren\u2019t complying with your corporate travel policies and their solutions.<\/p>\n\n\n\n While perhaps most applicable to travel managers, these solutions for improving policy compliance can be adopted by anyone who deals with travel expense report software<\/a>. <\/p>\n\n\n\n A significant hurdle in the path of achieving travel policy compliance is employees\u2019 ignorance about the guidelines.<\/p>\n\n\n\n In many cases, this is due to a lack of or poor communication. If your employees aren\u2019t aware of a formal corporate travel policy being in place, you cannot expect them to comply with the standards. Some employees might know that a corporate travel compliance exists but may not be aware of where it can be found when needed.<\/p>\n\n\n\n Solution: Communicate travel policies properly<\/strong><\/p>\n\n\n\n First things first, improve communication with employees regarding travel policies. One great way of improving communication is to talk about it and share it with employees via channels that are easily accessible and comfortable. <\/p>\n\n\n\n You can also create awareness by conducting regular training sessions or making announcements, especially when updating the policy. Cover all the travel policy essentials in the training session. Taking quizzes or holding practice runs can also help in ensuring 100% policy awareness, leading to greater corporate travel compliance.<\/p>\n\n\n\n The next step is to make policies easily accessible to employees. You should ensure that an employee from any department, and any level of management, should be able to find the travel policy within minutes. This can be achieved by adopting travel management software<\/strong><\/a> with an inbuilt policy feature that lets you present the terms of the travel policy to employees at the time of booking (the policy is right there when they actually need it). <\/p>\n\n\n\n This helps improve travel policy compliance as an employee is aware of his\/her expense limit and gets a notification in case of a violation. Advanced travel and expense management software such as ITILITE also offers the feature of not showing the out-of-policy hotel\/airline options to employees.<\/p>\n\n\n While a policy might seem clear to the writer, employees may find it hard to understand due to the usage of complex terms or industry jargon. Also, there are chances that the employees are not aware of the benefits for them if they follow the travel policy and, thus, do not take an interest in it. This lack of understanding can act as a barrier to travel policy compliance.<\/p>\n\n\n\n Solution: Create granular guidelines<\/strong><\/p>\n\n\n\n Make sure your travel policy is written in a simple, easy-to-understand language. Moreover, include all the aspects of corporate travel management<\/a> so that employees understand what is out of the limit. For instance, clearly mention whether or not the company will provide bleisure travel<\/strong><\/a> reimbursement. <\/p>\n\n\n\n Employees must be aware of the resources that are in place for them to protect them. Adoption of policy will increase, resulting in higher travel policy compliance once they understand the \u201cwhy\u201d of things. <\/p>\n\n\n\n For instance, experts suggest that travel managers should leverage duty of care<\/strong> <\/a>to enhance travel policy compliance in their company.<\/p>\n\n\n\n Let\u2019s understand this with an example – a T&E solution has the technology that allows businesses to track the employees who are traveling. But then, this can happen only when they use the technology. In certain scenarios, employees book hotels out of the T&E Solution, which prohibits travel managers or the company from knowing about employees\u2019 whereabouts. <\/p>\n\n\n\n However, if this benefit of travelers\u2019 safety is highlighted in your travel policy prominently, employees will be encouraged to book through the company\u2019s T&E solution. <\/p>\n\n\n\n Clearly, communicating about employees\u2019 benefits of using the company\u2019s T&E solution and following the policy can help improve policy adoption and further compliance. <\/p>\n\n\n\n Employees calling a travel agent or communicating via email with a travel manager to book a business trip can lead to travel policy compliance issues. The travel agents that might not be aware of the travel policy book outside it. This happens when employees are not given a self-booking option.<\/p>\n\n\n\n Solution: Empower employees through a self-booking tool<\/strong><\/p>\n\n\n\n You have to build a culture of accountability by giving employees more freedom and responsibility to manage their corporate travel. You should integrate a T&E management solution that provides you the ability to set in-built policies and approvals flows beforehand. Moreover, your employees should be able to book their trip within the policy or save the itinerary and take approvals for extra spending.<\/p>\n\n\n\n This could also help you in reducing spending and improve corporate travel policy compliance. How? There are T&E solutions that allow you to reward employees for choosing low-cost options and provide curated options which are personalized and within policy. <\/p>\n\n\n\n In this way, while employees get encouraged to use the T&E solution, you get to save business money as well as keep your employees safe. <\/p>\n\n\n\n The manual travel process kills travel policy compliance. Business travel policies are complex and will always have exceptions; with manual processes, 100% compliance will never be there. When an employee books business travel manually, there are chances that they don\u2019t refer to the travel policy to know their expense limits, or they don’t take approval as the process is time-consuming & go ahead and book travel. <\/p>\n\n\n\n Solution: Automate approval workflow<\/strong><\/p>\n\n\n\n Automating your travel booking<\/strong><\/a> and approval process will help you reduce confusion and ensure much higher levels of corporate travel compliance. It will make sure that the bookings are within policy and exceptions are handled well with approval flows. Of course, there will be last-minute bookings, but they can be easily tracked with the T&E solution. <\/p>\n\n\n\n While drafting a corporate travel policy<\/strong><\/a>, travel managers might forget to take employees\u2019 preferences into consideration. They may include travel options that are most cost-efficient without checking the history of preferred flights and hotels. This can make employees feel disregarded and dissatisfied with the travel policy leading to lower compliance.<\/p>\n\n\n\n Solution: Consider employee preferences to increase policy compliance <\/strong><\/p>\n\n\n\n While creating a travel policy, consider your employees\u2019 past preferences. This will provide two benefits. First, your employees will feel like the company cares about their opinion. Hence, they will be willing to comply with the travel policy. Second, road warriors\u2019 experience<\/strong><\/a> with various flight and hotel vendors is priceless in terms of quality assurance. Hence, taking suggestions from travelers means the travel managers don\u2019t need to worry about service standards and travelers\u2019 safety<\/strong><\/a>.<\/p>\n\n\n\n It might be the case that your travel and expense software doesn\u2019t have an intuitive interface and is difficult to use. This can discourage employees from using your T&E solution. And remember, any trip that is not booked from your T&E solution has a higher chance of not being compliant. <\/p>\n\n\n\n Solution: Adopt software with an interactive user interface<\/strong><\/p>\n\n\n\n Having a corporate travel booking tool<\/a><\/strong> is not enough. The UX and ease of use drive software adoption. <\/p>\n\n\n\n When employees like your T&E management solution and use it, you will be able to improve compliance and control spending. To determine if a software solution will be good for your organization, add a feature checklist to be considered as you finalize your integrated T&E solution. Get Travel Management Software Checklist<\/a><\/p>\n<\/p>\n<\/p>\n \n\n\n <\/p>\nTravel Policy Compliance: The Challenges and its Solutions<\/h2>\n\n\n\n
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Challenge #1: Employee Not Aware of the Company’s Travel Policy<\/h3>\n\n\n\n
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Challenge #2: Policies are not well Understood<\/h3>\n\n\n\n
Challenge #3: No Self-Booking Option<\/h3>\n\n\n\n
Challenge #4: Manual Booking & Approval Process<\/h3>\n\n\n\n
Challenge #5: Employees are Not Satisfied with the Travel Policy<\/h3>\n\n\n\n
Challenge #6: Software doesn’t have an Intuitive Interface and is Not Easy to Use<\/h3>\n\n\n\n
Here is a sample travel management software checklist you can use.<\/p>\n\n\n<\/p>\n